The impact of this service outage has been widespread, affecting
hospitals, airports, border control, banks, and vast numbers of users
and companies worldwide.
Create an IT strategy based on business needs, not just intuition. It is no longer enough to generate a text document and call it an IT strategy. Stakeholder attention spans are growing shorter; create a visual IT strategy to show how IT will support the business.
Design Your IT Organization for the Future is the second blueprint in your organizational transformation journey. In this blueprint you will design the IT structure your organization needs to align with and deliver on enterprise strategic objectives.
As pressure mounts to introduce AI technologies into your organization, how is as important as what. Understand what it will take to introduce a level of governance to help you responsibly deliver on your roadmap and strategy for AI technologies.
The amount of data within organizations is growing at an exponential rate, creating a need for organizations to adopt a formal approach to governing their data. However, many organizations remain uninformed on how to effectively and sustainably govern their data.
Build a business-aligned, risk-aware, holistic security strategy: gather business requirements to prioritize improvements; assess risks, stakeholder expectations, and risk appetite to set meaningful targets; conduct a comprehensive gap analysis to identify improvements; and build a flexible roadmap to set the program on the right footing.
Implement a structured and repeatable process, applied to one business unit at a time. Keep BCP planning efforts manageable and enable business unit leads to own their BCP in the future.
Infrastructure and application change occur constantly, driven by changing business needs, requests for new functionality, operational releases and patches, and resolution of incidents or problems. IT managers need to follow a standard information technology change management best practice to ensure that rogue changes are never deployed while the organization remains responsive to demand.
To keep pace with the exponential technology curve, organizations will need to move from ad hoc and siloed risk capabilities to a more interconnected and dynamic risk management system. This is not something for which you can wait any more as the broader environment is starting to drive this change.
In the world of exponential technologies, data is everything. Leaders have no choice but to level up their data practice to meet new demands for data, or risk exponential failure. This blueprint provides step-by-step guidance on making data the driving force behind your organization’s core strategy.
Enterprise Resource Planning (ERP) is a suite of software applications supporting process areas such as finance, operations, HR, manufacturing, distribution, logistics, and supply chain.
Human Capital Management (HCM, and often called HRIS or HRMS) software combines a number of systems and processes to ensure the easy management of human resources, business processes and data.
Project Management (PM) software helps project managers and teams collaborate on a project, providing tools for task distribution, time management, budget and resource tracking.
Business Intelligence (BI) software provides the tools to transform data into actionable insights that inform an organization's strategic and tactical business decisions.
IT Service Management software supports the processes carried out by an IT department’s service desk, in the course of service delivery, incident management, problem management, and service request fulfillment.