Governments are seeking clear pathways to navigate the complexities of AI adoption, distinguishing between “hype” and genuine opportunities for improving public sector efficiency, effectiveness, and outcomes. The challenges they face include:
- Knowing the practical implications of AI within public sector operations.
- Identifying specific AI applications that can enhance public service.
- Understanding which AI technologies are best suited for different government functions.
- Balancing investments in rapidly evolving AI technologies with public accountability.
Our Advice
Critical Insight
Recognizing and addressing these hurdles is key to be able to fully embrace the long-term benefits AI could bring to public service and governance. The hurdles include:
- Traditional, “siloed" governmental structures.
- Concerns over the implications of AI and emerging technologies.
- Limited understanding of the potential benefits of AI and automation in public service.
- Challenges in workforce transformation and the need for new skill sets.
- Financial limitations affecting the adoption and scaling of AI initiatives.
Impact and Result
Use this blueprint to understand what AI really means in practice and to get started with AI to harness its transformative power.
Give your AI purpose and select your AI proof-of-concept approach by following Info-Tech’s methodology:
- Explore the possibilities.
- Learn from peers and give your AI a purpose.
- Select your first AI PoC.