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Get Started With Artificial Intelligence in Government

Leverage AI for enhanced government operations and better public service.

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Governments are seeking clear pathways to navigate the complexities of AI adoption, distinguishing between “hype” and genuine opportunities for improving public sector efficiency, effectiveness, and outcomes. The challenges they face include:

  • Knowing the practical implications of AI within public sector operations.
  • Identifying specific AI applications that can enhance public service.
  • Understanding which AI technologies are best suited for different government functions.
  • Balancing investments in rapidly evolving AI technologies with public accountability.

Our Advice

Critical Insight

Recognizing and addressing these hurdles is key to be able to fully embrace the long-term benefits AI could bring to public service and governance. The hurdles include:

  • Traditional, “siloed" governmental structures.
  • Concerns over the implications of AI and emerging technologies.
  • Limited understanding of the potential benefits of AI and automation in public service.
  • Challenges in workforce transformation and the need for new skill sets.
  • Financial limitations affecting the adoption and scaling of AI initiatives.

Impact and Result

Use this blueprint to understand what AI really means in practice and to get started with AI to harness its transformative power.

Give your AI purpose and select your AI proof-of-concept approach by following Info-Tech’s methodology:

  • Explore the possibilities.
  • Learn from peers and give your AI a purpose.
  • Select your first AI PoC.

Get Started With Artificial Intelligence in Government Research & Tools

1. Get Started With Artificial Intelligence in Government Deck – Understand what AI really is in the modern world and how AI technologies impact the federal public sector functions.

Read this research to get up to speed with the rapid changes in AI technologies taking over the public sector world today, review Info-Tech’s methodology, and understand the four ways we can support your department or agency on your AI journey.

Develop a good understanding of where AI is delivering value in federal government organizations. Determine the top goals to get value from your AI systems and give your AI a citizen-oriented purpose.

2. Idea Reservoir Tool – This tool allows readers to organize their innovative ideas, prioritize them based on alignment to organizational innovation goals, and generate a shortlist.

This tool will be able to help you create a clear organization of innovative ideas, which could then be used to filter ideas based on category and problem statement, and to manage the movement of ideas through the innovation process (from initial idea to business case).

It also allows for a dynamic sorting of ideas based on suitability and alignment to your department’s or agency’s strategic innovation goals.

3. Minimum Viable Business Case Document – A comprehensive yet concise template to help you understand a value proposition of potential AI solutions to better serve the needs of your department or agency.

Understand realizable benefits of each AI solution, see a clear picture of key risks and mitigation tactics, and the steps your team should take to successfully deliver your AI project.

4. Prototyping Workbook – Use this template as a living document as you complete the prototyping phase of your potential AI solution.

This document will guide you through the creation, documentation, and execution of an idea’s prototype(s). Once you have finished this template, you will have a completed handbook to serve as a reference when deciding how to proceed with an idea. A new workbook should be created and completed for every idea that is prototyped.

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About Info-Tech

Info-Tech Research Group is the world’s fastest-growing information technology research and advisory company, proudly serving over 30,000 IT professionals.

We produce unbiased and highly relevant research to help CIOs and IT leaders make strategic, timely, and well-informed decisions. We partner closely with IT teams to provide everything they need, from actionable tools to analyst guidance, ensuring they deliver measurable results for their organizations.

What Is a Blueprint?

A blueprint is designed to be a roadmap, containing a methodology and the tools and templates you need to solve your IT problems.

Each blueprint can be accompanied by a Guided Implementation that provides you access to our world-class analysts to help you get through the project.

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Each call will focus on explaining the material and helping you to plan your project, interpret and analyze the results of each project step, and set the direction for your next project step.

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Authors

Rob Redford

Paul Chernousov

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