Tagged - transformation

Exponential IT Service Strategy Workbook

Use this Excel-based workbook as a planning tool to build your roadmap to transform your service capabilities in line with Exponential IT goals.

AI for ITSM Use Case Analysis Workbook

This Excel-based workbook contains a customizable library of AI use cases and a framework for identifying and prioritizing the ones most relevant to your ITSM challenges...

Service Strategy Roadmap Executive Communication Template

Use this Powerpoint template to communicate your service strategy and roadmap to key stakeholders.

Elevate Your Service Capabilities to Drive Enterprise Value – Phases 1-3

Use this blueprint to define and plan your journey to realizing Exponential IT for service management.

Elevate Your Service Capabilities to Drive Enterprise Value

IT leaders need to transform the way they plan, design, and deliver services to support organizational growth and transformation. Use this blueprint to define and plan...
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The State of Black Professionals in Tech

Our research shows that Black professionals’ experiences in tech are different from those of other professionals and have led to less satisfaction in their roles. This...

The State of Black Professionals in Tech Report

This report summarizes some of the experiences, including barriers and solutions, for Black professionals in IT.

IT Behavioral Interview Question Library

This comprehensive competency-based question collection provides a list of behavioral questions that help the talent acquisition specialist and hiring manager interview...

Webinar: Recruit and Retain People of Color in IT Organizations

Organizations that are diverse have a better ability to innovate, be creative, and connect with their audiences. During this session we will address how to attract and...

Recruit and Retain People of Color in IT

Diversity and inclusion strategies and a myriad of programs have been implemented in companies across the world. Despite the attempts, many IT organizations still...
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