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Record the output of IT unification activities in this workbook.
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This research supports IT leaders in their quest to unify technology services in the education sector.
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Unification of IT in education requires a shared vision for IT service delivery, underscored by collaborative decision-making. Centralization, which promises operational...
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Use this template to present your journey, findings, and call to action to your executives.
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Don’t waste time identifying IT services by cataloging everything IT has to offer. Change your perspective! Move away from IT and start with the enterprise customer to...
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Use this blueprint to accurately identify and align your IT services to your enterprise to ensure you deliver optimal business value from the enterprise customer perspective.
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Follow the structure in this tool to list, define, and align your IT services.
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This tool leads you though an assessment, then, based on your responses, identifies areas you should focus on to encourage service-enabling behaviors in your organization.
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Ontario has announced that regional facilitators will assess the upper-tier municipalities of Durham, Halton, Niagara, Simcoe, Waterloo, and York. To our Ontario...
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Use this library of workflows as a starting point for creating and fulfilling requests for applications and equipment in a service catalog.
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