As a CIO or PMO leader, you are responsible for overseeing a large project that is critical to the organization. Due to its importance, the stakeholders involved, the complexity of the technology, the considerable funding, etc., there is elevated risk – and elevated scrutiny on your team’s ability to deliver. Because roadblocks are inevitable on something this large and complex, you want to take a proactive approach and get ongoing assurances that your plan and processes are sound. You need to partner with a third-party advisor who can help objectively guide the project.
Our Advice
Critical Insight
- You need an advisor, not just an auditor. Many third-party project review services function more as an audit, with outputs geared toward pointing out gaps to an executive audience. While you need insight into these gaps, you also need to partner with someone who will work with your team to review and improve project components and documents.
- Time and Money. Third-party services can add significantly to the project budget, and they can take up a lot of your time. You need something right-sized to your availability of time and funding.
Impact and Result
Info-Tech’s Project Success Assurance Service is a cost-effective approach that includes:
- Access to our experts and industry SMEs at your chosen cadence to get oversight and assurance.
- A well-structured project inspection framework that can be repeatedly applied to your project at key intervals to assess its progress and health.
- Project documentation reviews and assistance.
- Access to templates and recommendations to help guide your project through major milestones.
Project Success Assurance
Work with an independent Info-Tech advisor to help guarantee the success of your critical project
EXECUTIVE BRIEF
Analyst Perspective
Help ensure the continuity of process, people, and purpose of your project in an unstable world.
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Formalized project reviews are becoming more and more important as the pace of change intensifies, staff turnover increases, and the number of stakeholders explodes. The leaders who fund and initiate projects need a structured and repeatable way to validate their expectations and govern the expected outcomes. Historically, project reviews were done in context of timeline commitments with an implicit assumption that scope was more negotiable than timelines. The shift toward iterative projects put scope back on the table as the most malleable of constraints as IT professionals embrace just-in-time design and commitment. As a result, project reviews can look more and more like working sessions than governance. A well-structured project review ensures continuity of process, people, and purpose in an unstable world. It anchors the investment in the foundation principles of sponsor commitment, transparent oversight, and diligent use of scarce resources. Travis Duncan |
Executive Summary
Your Challenge |
Common Obstacles |
Info-Tech’s Approach |
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As a CIO or PMO leader, you are responsible for overseeing a large project that is critical to the organization. Due to its importance, the stakeholders involved, the complexity of the technology, the considerable funding, etc., there is elevated risk—and elevated scrutiny on your team’s ability to deliver. Because roadblocks are inevitable on something this large and complex, you want to take a proactive approach and get ongoing assurances that your plan and process are sound. You need to partner with a third-party advisor who can help objectively guide the project. |
You need an advisor, not just an auditor. Many third-party project review services function more as auditors, with outputs geared toward pointing out gaps to an executive audience. While you need insight into gaps, you’re also looking to partner with someone who will work with your team to review and improve project components and documents. Time and Money. Third-party services can add significantly to the project budget, and they can take up a lot of your time. You need something right-sized to your availability of time and funding. |
Info-Tech’s Project Success Assurance Service is a cost-effective approach that includes:
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Info-Tech Insight
Organizations tend to overstate their project management rigor at the start of a project and understate the extent to which it decays over time. Our service helps to keep project management rigor transparent.
Large, critical IT projects face unique challenges
Because of their size and complexity, large technology projects face increased risk of failure.
- Many strategic projects today involve new technology, which can add complexity, time, and cost.
- Add to that their importance to the organization, the dynamic and unstable environments in which they are executed, the number of stakeholders involved, and the considerable amount of funding that drives them, the potential failure points are multiple — as are the opportunities for increased internal and external scrutiny.
Because of this increased scrutiny, and because project roadblocks are inevitable on large and complex projects, the leaders of these projects need to take a proactive approach to mitigating risk and staying on track.
50% Higher
The failure rate of projects with a budget exceeding $1,000,000 USD is fifty percent higher than it is for projects budgeted below $350,000 USD.
– Kuuse, 2019
61%
According to a study of large projects within the government of Canada, of those that were over $100M, sixty-one percent were behind schedule.
– Ottawa Civic Tech (via GitHub)
Safeguard against project risk and failure
A third-party project reviewer can help bring perspective and assurance to improve the probability of success.
- Because of the elevated risk and complexity, as well as the increased scrutiny that comes with large technology projects, it has become increasingly common for PMOs and IT departments to partner with third-parties for their project assurance services.
- Different types of third-party assurance services include project reviews, project auditing, and independent verification and validation (IV&V). The next slide covers some of these each in more detail.
- Knowing the type of assurance service that would best benefit your project will help ensure you choose the right third-party provider.