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The cloud is a multifaceted concept with lots of upside, but lots of potential downside as well, if used improperly. This blueprint will help you bring stakeholders...
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The HAFNIUM attack on Microsoft Exchange has left organizations reeling, and information sources are somewhat confusing as to the seriousness of the attack, what one...
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Exploring the vendor landscape for contact center solutions is complicated, with a variety of metrics to consider within a service level agreement. This note helps narrow...
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This tool includes typical questions for an end-user survey intended to identify and gauge the awareness, attitudes, and propensity to adopt telephony and unified...
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Use this questionnaire to determine user awareness of unified communications and other communication/collaboration tools.
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Use this executive presentation deck to make the case and present the necessary information for modernizing communications infrastructure and advancing the project as a whole.
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Use this template to issue a Request for Proposal (RFP) for a unified communications solution.
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This phase of the blueprint, Modernize Communications and Collaboration Infrastructure, will help you draft an RFP for a UC solution and gain project approval through the...
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Use this TCO and ROI calculator to compare costs and benefits when comparing UC solutions and modernization options.
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Organizations are losing productivity from managing the limitations of yesterday’s technology. The business is changing and the current communications solution no longer...
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