Tagged - MSP

Improve Healthcare Technology Outsourcing Success

Healthcare IT outsourcing trends have evolved in response to cost pressures, staffing shortages, and a growing demand for skilled professionals. Healthcare organizations...

Healthcare IT Outsourcing Decision Workbook

A tool to help you decide which IT services to outsource in alignment with your strategic goals, objectives and IT capabilities.

Improve Healthcare Technology Outsourcing Success Storyboard

An overview of the different healthcare IT outsourcing models, drivers, benefits, considerations, and best practices for outsourcing to a managed services provider.

Aptum’s Acquisition of CloudOps Shows the Future of Cloud Growth Will Be Driven by Managed Services

Aptum, a Canadian-based managed service provider (MSP), announced the acquisition of cloud consultancy CloudOps. The acquisition will provide Aptum with "the final pieces...

Develop a Virtual CIO Service Offering

Use this blueprint to develop a unique and differentiating engagement for your IT Consulting or IT Service Provider business that effectively positions you as their...
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Define Requirements for Outsourcing the Service Desk

Cost reduction has traditionally been an incentive for outsourcing the service desk. This is especially the case for those organizations that don’t have minimal processes...
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Define Requirements for Outsourcing the Service Desk – Storyboard

This blueprint will help you: - Craft a project charter for service desk outsourcing. - Create an outsourcing RFP - Outline strategies to build a long-term...

Service Desk Outsourcing Reference Interview Template

This template provides a sample list of interview questions to guide you through process of interviewing current and previous customers of outsource vendors to help...

Technology Services/MSP IT Management & Governance Benchmarking Report

Technology Services/MSP IT Management & Governance Benchmarking Report

The vCIO Retainer Toolkit

With this guide, vCIOs will understand how to package Info-Tech’s available research material in a way that will enable them to systematically improve their client’s...
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