Tagged - Metrics

Empower Your Manufacturing Organization With the Potential of Intelligent Automation

This research provides an overview of the challenges facing manufacturing IT and the benefits of implementing intelligent automation to ease some of these challenges....

Empower Your Manufacturing Organization With the Potential of Intelligent Automation Storyboard

Research that provides an overview of the challenges facing manufacturing IT and the benefits of implementing intelligent automation to ease some of these challenges.

Process Evaluation Tool for Intelligent Automation

A tool that will help manufacturers self-assess their capabilities quantitatively and qualitatively to arrive at a prioritized list of capabilities fit for intelligent...

Intelligent Automation Buyer’s Guide

A detailed description of considerations to be made before preparing to launch a project to implement intelligent automation.

Brand Awareness Strategy and Tactics Template

Develop an actionable brand awareness strategy with tactics with KPIs and measurables that align with the company's purpose and objectives.

Service Desk Outsourcing Project Charter Template

This template will help you document your proposed service desk outsourcing strategy. Follow insights in the blueprint to record your results in this template and...

Drive Ongoing Adoption With an M365 Center of Excellence

User adoption and setting up guardrails in governance are the focuses of the CoE in its early stages. Purge obsolete data from legacy share servers, and rationalize...

SLA Evaluation Tool

This tool will allow you to record providers' SLOs and other SLA elements. From there you can rate the SLOs. The tool will provide an overall rating of the SLA.

SLA Template & Metrics Reference Guide

Use this tool to create basic SLA templates. It contains referenceable SLO metrics for various service types.

SLA Checklist

Use this tool to validate that required elements are contained within an SLA.
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