|
Implement a structured and repeatable process, applied to one business unit at a time. Keep BCP planning efforts manageable and enable business unit leads to own their...
|
|
|
Service-based costing brings clarity to IT expenditures and visibility to IT consumption. However, overcoming the challenges of service-based costing requires a logical...
|
|
|
Organizations often do not have an ERP strategy and roadmap in place. The focus is often on selection and implementation phases of ERP, but without a foundation and...
|
|
|
This blueprint reviews the characteristics, pros, and cons of cloud services, helping readers understand when to employ software-, platform-, and...
|
|
|
Go beyond the blind adoption of best-practice frameworks. No simple formula exists for improving service desk maturity. Use diagnostic tools to assess the current state...
|
|
|
Create an IT strategy based on business needs, not just intuition. It is no longer enough to generate a text document and call it an IT strategy. Stakeholder attention...
|
|
|
Infrastructure and application change occur constantly, driven by changing business needs, requests for new functionality, operational releases and patches, and...
|
|
|
Data quality is something that everyone feels the impact of, and most data owners agree that managing it is a challenge. The value and effectiveness of decision-making...
|
|
|
With the right PPM strategy, IT leaders can enable executive decision makers to make sense of the excess of project demand and prioritize those initiatives that are of...
|
|
|
Create an effective, right-sized DRP: discover current capabilities, define business requirements, and close gaps to deliver service continuity.
|
|
