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Use this blueprint to build your business case and define requirements to find an ITSM solution to meet your immediate and future needs.
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Use this template to create a light business case to gain buy-in and define goals, milestones, and use cases.
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Read our Executive Brief to find out why you should build a business case to help define requirements when choosing ITSM solutions, review Info-Tech’s methodology, and...
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Regardless of organization size, there are benefits to having an ITSM solution that allows you to mature processes and continually improve your IT Operations practice....
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COVID-19 has forced software companies and their suppliers to refocus efforts around prioritizing systems and workflows that are nearly 100% digital in nature. As a...
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The recent release of Zephyr 6.6 (Standalone Edition) focused on improvements to its administration, automation capabilities, and usability. SmartBear’s 2020 acquisition...
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TestRail supports the coordination, management, and communication of software testing activities of QA teams. Releases 6.0, 6.1, and 6.2 enhance the testing experience...
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Atlassian Jira has taken an important step throughout 2019: bringing Jira Software and Bitbucket capabilities to Visual Studio Code.
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ALM Works’ Structure.Gantt extends Jira’s and Structure’s data to better manage timelines, dependencies, and resources.
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Manual testing still has its merits today. However, it is often viewed as laborious and time consuming. Testpad simplifies this experience.
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