Tagged - ITSM

Service Strategy Roadmap Executive Communication Template

Use this Powerpoint template to communicate your service strategy and roadmap to key stakeholders.

Service Desk Outsourcing Requirements Database Library

This template will help you select the processes that you would like to outsource.

ITSM Ticket Data Analysis Report

Use this template to document the justification for addressing service desk improvement, the results of your analysis, and your next steps.

End-User Device Management Standard Operating Procedure

This template, from the blueprints Pave the Road to Unified Endpoint Management and Simplify Remote Deployment With Zero-Touch Provisioning, will help you define the...

Service Definition Checklist

Non-IT stakeholders interested in participating in an extension of the service desk will turn to IT for guidance.

ITAM Demonstration Script Template

Create a demo script to let vendors know what functions are important for your team.

ITAM Project Charter Template

Organize your plan to build out your asset management process with a project charter.

Service Support Strategy Worksheet

This template will help you document the service support strategy as you work through the project blueprint.

Service Management Program Initiation Plan

Use this template to document your service management initiation and governance plan.

Managed Service Provider RFP Template

Use this template alongside the Outsource Systems Management Project blueprint deck to draft an effective RFP that will ensure you have complete coverage of your...
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