
What is ClickUp?
Build ClickUp into your own mission control center - small team or large team, simple workflows or complex workflows. One platform for everything. Bring everything together in one centralized place to manage all your productivity needs and track progress with custom Dashboards.
Company Details
Need Assistance?
We're here to help you with understanding our reports and the data inside to help you make decisions.
Get AssistanceClickUp Ratings
Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard
to access more information on ClickUp.
88 Likeliness to Recommend
97 Plan to Renew
87 Satisfaction of Cost Relative to Value
1
Since last award
Emotional Footprint Overview
+93 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love ClickUp?
Pros
- Reliable
- Enables Productivity
- Acts with Integrity
- Trustworthy
Emotional Footprint
How to Read
Positive
Neutral
Negative
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Feature Ratings
Collaboration
Workflow Management
Resource Management
Document Management
Dependency and Milestone Tracking
Planning and Scheduling
Time & Expense Tracking
Reporting
Hierarchical Task Management
Budget Management
Mobile Access
Vendor Capability Ratings
Breadth of Features
Quality of Features
Ease of Implementation
Business Value Created
Ease of Data Integration
Ease of Customization
Product Strategy and Rate of Improvement
Ease of IT Administration
Availability and Quality of Training
Usability and Intuitiveness
Vendor Support
Also Featured in...
ClickUp Reviews
Rawan M.
- Role: Operations
- Industry: Construction
- Involvement: Business Leader or Manager
Submitted Jul 2024
fully automated and easily customizable
Likeliness to Recommend
What differentiates ClickUp from other similar products?
I love how easy it is to create to-do lists and workflow charts, and I also love how I can involve colleagues in reviewing them before approving them, making it easier for us to work well together as a team at all levels.
What is your favorite aspect of this product?
Using ClickUp, we can create an integrated database for all our previous and subsequent tasks. I loved the automation and AI capabilities built into ClickUp, which helps us accurately track how updates and completion rates impact close dates, and allows us to prioritize tasks. I also liked the ease of configuring dashboards and reports, and it is great that we can configure the form we need for reports or dashboards and benefit from the automatic update features to keep them up to date according to the actual task situation.
What do you dislike most about this product?
I haven't had any problems with ClickUp, everything is great and easy to use.
What recommendations would you give to someone considering this product?
ClickUp has enabled us to create continuous communication channels to help us take control of matters. It is wonderful that with ClickUp we have been able to continually schedule tasks and track them with great efficiency. Also, its many capabilities such as documentation and archiving of attachments have provided us with the flexibility we need to work as a team at all times.
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Performance Enhancing

Sanjay K.
- Role: Information Technology
- Industry: Engineering
- Involvement: IT Development, Integration, and Administration
Submitted Jun 2024
Great product, increases productivity
Likeliness to Recommend
What differentiates ClickUp from other similar products?
ClickUp has a wide variety of features like Gantt Chart, build-in document editor, etc. which other competitors lag.
What is your favorite aspect of this product?
This software is highly adaptable. Be it development or planning, it can be used as per our needs anywhere.
What do you dislike most about this product?
ClickUp sometimes can be overwhelming for beginners, so for beginners, it should come with a user-friendly interface.
What recommendations would you give to someone considering this product?
Start with free trial with small projects and gradually go with higher plans and see the impact on your product development phase.
Pros
- Helps Innovate
- Continually Improving Product
- Enables Productivity
- Efficient Service
Sidra A.
- Role: Information Technology
- Industry: Engineering
- Involvement: Initial Implementation
Submitted Mar 2024
Easy to use, but pricey
Likeliness to Recommend
What differentiates ClickUp from other similar products?
ClickUp distinguishes itself with its all-in-one platform, offering extensive project management features, customizable interface, and robust automation capabilities on a paid plan.
What is your favorite aspect of this product?
Easy to setup , even for beginners,
What do you dislike most about this product?
Too many limitations on a free plan - story points assignments, attachments upload limit size
What recommendations would you give to someone considering this product?
Go for a paid version , free forever is only good for small team
Pros
- Reliable
- Performance Enhancing
- Enables Productivity
- Unique Features